Privacy notice

What we collect

When you request an appointment we collect your name, phone number, preferred date and time, and visit type. Please do not enter medical details in the form.

Why we collect it

We use these details only to arrange and confirm your appointment.

How we handle it

We handle personal information in line with the Protection of Personal Information Act (POPIA). We keep it only as long as needed to arrange your appointment, and we do not sell it or share it for marketing.

Your rights

You may ask to see, correct or delete your information at any time by writing to hello@serenitywellness.co.za. You may also contact the Information Regulator of South Africa if you have a concern.